FAQ

At SLYDOXA, every detail matters. We understand that you may have questions regarding your order, and we are here to help. We have gathered the answers to the most frequently asked questions here.

1) How can I be sure that my purchase was made correctly?

Once your order is placed, you will receive a confirmation email. If you do not receive it, we invite you to check your junk mail and contact hello@slydoxa.com

2/I want to return my part?

You can return your items , within 14 days maximum after receipt of the order, against reimbursement or credit (if this period is exceeded, reimbursement will not be possible), by postal delivery. See in Delivery & Returns.

3/ What is the reimbursement period?

After validation of the return, we will endeavour to process your refund within 7 to 15 working days. You will receive an email notification as soon as the refund has been made . The refund of the Products will take place according to the following terms: See Article 10 of our General Conditions of Sale CGV

4/ Is payment by credit card on the site completely secure?

Yes, paying by credit card on the site is completely secure.

We guarantee that your shopping experience is as secure as it is luxurious. The bank details communicated during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these details are not accessible to third parties. See Article 6 of the General Terms and Conditions of Payment and Security.

5/ What should I do if I receive a product that does not correspond to my order?

If you receive a product that you did not order, we invite you to contact hello@slydoxa.com directly.

6/ Can I cancel my order?

We are unable to modify or cancel your order if it is already included in our logistics process. See Article 5 of the ORDER T&Cs

7/ How do I track my order?

Your order tracking will be sent to you by email.

Thank you for your trust and we hope to have answered your questions, however, if these answers do not satisfy your questions, do not hesitate to consult our General Conditions of Sale CGV or if you have other concerns, do not hesitate to contact us at hello@slydoxa.com ; our dedicated team is at your disposal to assist you.

Contact Us

We are at your disposal for any information from Monday to Saturday, from 9:00 a.m. to 8:00 p.m. For all your questions or requests, do not hesitate to contact us by email. At SLYDOXA, we are committed to offering you quality customer service, in order to best support you in your purchasing experience.

MILCA DRESS

Elegance and Luxury Through Unique Creations and Two-Tone Design

Enter the hushed and refined world of SLYDOXA, a brand where each piece tells a story of luxury, French elegance and infinite attention to detail. Our creations are not simply a clothing line, but a real an ode to contemporary sophistication and timeless comfort.

With a two-tone design at the service of style, each collection is a work of modern art, where the play of colors creates a striking visual effect. The chosen shades evoke serenity and minimalist chic, while the cuts are designed to harmoniously fit feminine curves with natural elegance.

Whether you are looking for a versatile piece for your office outfits or a cozy sweater for a relaxing moment, our creations adapt to all occasions. With luxurious comfort, Sylvie Bagnon pushes the boundaries of comfort by offering perfectly fitted cuts designed to flatter all figures. The artisanal quality of each piece ensures not only a perfect fit, but also durability that defies time.

Also discover our commitment to sustainable fashion, offering ethical creations that combine aesthetics and responsibility. With SLYDOXA, elegance and luxury are manifested through unique pieces that enhance your style while respecting the environment.

Embark on this exceptional clothing experience and let yourself be seduced by the magic of SLYDOXA, where each garment is more than just an accessory: it is an invitation to express your identity through fashion.

DISCOVER